About
Our Mission
Oak Valley Products strives to offer our customers quality and personalized products. We pride ourselves on the excellent relationships that we have established with our clients. From our personalized laser engraved tumblers to our custom crafted signage, Oak Valley Products is sure to satisfy your needs.
Return and Refund Policy
Tumblers
- For hygiene reasons and to maintain product integrity, we are unable to accept returns. The exception to this is if we have made a mistake.
- We strive to ensure that each tumbler meets our high standard of quality, and we're committed to your satisfaction.
- Should you have any concerns about your purchase, please don't hesitate to reach out to us.
- Cancellations are not accepted once the work has begun on the tumblers.
Shipping
Tumblers
* Our commitment is to send your tumblers to you as soon as we can.
* Shipping typically takes anywhere from same day to 3-5 days after ordering, depending on design and quantity.